Homeowner guide

Floor Console Heat Pumps: When They Make Sense

A floor console is a heat pump indoor unit that sits at floor level against a wall, about the size of a low cabinet. It does the same job as a high-wall unit: one indoor unit, one outdoor unit outside, refrigerant pipes between them. The difference is where the warm air comes out. Near the floor, not up by the ceiling. In the right room that makes a real difference.

The short version: a floor console is worth a look when you want heating more than cooling, when there’s no good high wall to put a unit on, or when the person using it would rather not stand on a chair to clean the filters.

Why does heat from floor level feel warmer?

Warm air rises. A high-wall unit has to push warm air down from near the ceiling to where you’re sitting. A floor console starts it at your feet, so it rises through the room past you on the way up. That means fewer cold spots around your feet.

The same logic works in reverse for cooling. Cold air falls, so a high-wall cools a room better than a floor console does. If summer cooling in a hot Hawke’s Bay or Nelson room matters as much as winter heating, a high-wall may still be the better pick.

Some floor consoles blow air both up and down at once to spread the heat faster and cut draughts. Mitsubishi Electric’s RapidHeat consoles, for example, blow warm air downward first on a cold start and then reheat it.

→ Related: High wall heat pumps and the rooms they suit

When does a floor console make more sense than a high wall?

What if there’s no high wall to mount on?

A high-wall needs a clear stretch of wall up near the ceiling. Plenty of rooms don’t have one:

A floor console can sit on the short wall under a window, as long as curtains don’t hang over it and block the air.

Can a floor console replace a fireplace or night-store heater?

Yes, and it’s a natural swap. If your lounge still has an open fireplace or an old night-store heater, a slim floor console can sit in the cavity left once it’s gone. Some models can be partly recessed into the wall. Mitsubishi Electric’s KW series, for one, goes from 215 mm deep to 145 mm when recessed.

Do floor consoles work in bedrooms?

In a bedroom, a floor console puts the heat where you get dressed on a cold Dunedin morning, down at the level you actually stand. Some models are very quiet on their lowest fan setting, which helps when it’s running overnight. Check the indoor noise figure on the energy label and compare it across the models you’re quoting.

Are floor consoles easier to clean?

The filters on any heat pump need regular cleaning. On a high-wall that means lifting the front cover above head height, often from a step ladder. On a floor console the filters are at waist height or lower, so cleaning them, checking for leaks and other simple jobs are far easier. For an older parent living alone, or anyone with a bad back, that alone can be the deciding factor. The job itself is straightforward, and a heat pump servicing routine should include the filters every time.

Do floor consoles suit cold, frosty towns?

Because they heat from low down and warm a room quickly, floor consoles are often a good choice in colder parts of the country, like Central Otago, inland Canterbury and the Central Plateau. Check the heating output at 2°C on the energy label if your winter mornings are frosty.

→ Related: Best heat pumps for cold NZ climates

What are the downsides of a floor console?

Where should a floor console go in the room?

Where the console goes inside the room matters as much as choosing one. A few rules of thumb:

How is a floor console installed?

A floor console is often simpler to install than a high-wall. It can sit near an existing power point, and it needs little or no structural support because it’s not hanging off the wall up high. The pipes still need a path to the outdoor unit, so the installer will look at which wall it’s on and how far it is to the outside.

Ask the installer:

→ Related: Questions to ask a heat pump installer

How do I find someone to install a floor console?

Browse installers who fit floor console heat pumps, or pick your town to see who works near you.

What homeowners ask about floor console heat pumps

Can a floor console go in a multi-room system?

Yes. Multi-room outdoor units from the main brands can run a floor console alongside high-walls, cassettes or a ducted unit. You could have high-walls in the bedrooms and a console in the lounge where the old fireplace was. There are trade-offs between one indoor unit and several: [single-room vs multi-room heat pumps](/guides/single-room-vs-multi-room-heat-pumps/).

Are some floor consoles approved for asthma and allergies?

Some are. General Airstage's Compact Floor Console range is approved under the Sensitive Choice programme, which uses a blue butterfly symbol. If someone in the house has asthma or allergies, ask the installer which models carry that approval before you sign.

Can a floor console be mounted under the ceiling instead?

Some can. A few models are built as floor or ceiling units, so the same indoor unit can sit low on the wall or hang just under the ceiling. That gives you a fallback if the furniture plan changes between quoting and install day.

Do floor consoles come with wi-fi?

Some have it built in, and on others it's an add-on adaptor fitted by the installer. Check the exact model rather than the range name before you buy. What app control can do for a heat pump is set out in [smart and wi-fi heat pumps](/guides/smart-wifi-heat-pumps/).

Which brands make floor console heat pumps?

Mitsubishi Electric's KW RapidHeat range is one, and General Airstage builds a Compact Floor Console range. Multi-room outdoor units such as Mitsubishi Electric's OmniCore systems and Rinnai's multi splits can also run a floor console indoors. Ask your installer which of those they can supply, and in what size.

Sources: Consumer NZ: Heat pumps buying guide · Daikin NZ: Split system FAQs · General Airstage NZ: Floor mounted vs wall mounted heat pumps · General Airstage NZ: Single room heat pumps · Mitsubishi Electric NZ: KW RapidHeat floor console heat pumps · Mitsubishi Electric NZ: Comparing heat pumps to other forms of heating · Mitsubishi Electric NZ: OmniCore multi-room heat pump systems · Rinnai NZ: Why choose a multi split system