Auckland rarely gets properly cold, but it is damp for much of the year. The sea on both sides of the isthmus keeps the air moist, so a winter morning in Mount Albert or Papatoetoe often means streaming windows and a chill that seems to sit in the walls. Summer then turns warm and sticky, and an upstairs bedroom in a Hobsonville Point townhouse can be hard to sleep in by February. A heat pump here has two jobs: dry the house out in winter and cool it down in summer.
The houses are just as mixed. Ponsonby, Grey Lynn and Mount Eden are full of villas and bungalows with high ceilings and rooms off a central hallway, while Flat Bush, Albany and the city fringe add townhouses and apartments where the outdoor unit has to squeeze onto a balcony or a narrow side yard. On the Hibiscus Coast and around the Eastern Bays, salt air wears on anything left outside. These ten are the firms we'd ring first.
When an Auckland home needs a heat pump visit
In this city, damp usually shows up before cold does. If any of these sound like your place, it is worth getting an installer round for a look.
- Windows run with condensation most winter mornings, and black mould keeps coming back on bedroom ceilings or behind the curtains. Our guide on whether heat pumps dehumidify explains how dry mode helps.
- Upstairs bedrooms in a townhouse or a top-floor apartment stay too hot to sleep in on humid summer nights, even with every window open.
- Your villa has one unit in the lounge, and the bedrooms at the far end of the hallway never feel warm or dry. That is usually the point to price a multi-room system.
- An outdoor unit near the coast, say at Orewa, Whangaparāoa or St Heliers, shows rust on the casing or flaking fins on the coil.
- The indoor unit smells musty when it starts, drips down the wall, or blows weak air even with a clean filter. Our rundown of common heat pump problems explains what usually causes each one.
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1. Mega Electrical Services Limited
Manukau City Centre, Auckland
A Manukau electrical team whose heat pump installs get the most praise
From a base on Carolyn Street in the Manukau City Centre, Mega Electrical Services has spent more than eight years working for homes and businesses across the Auckland region. It is locally owned and registered, and more than 400 clients have used it. The crew is available around the clock, with same-day response when the power fails, and quotes are free.
Heat pump supply and installation is one service among many. The same electricians handle switchboard upgrades, hot water system repairs, rewiring, lighting, EV chargers, security cameras and ventilation systems, along with commercial fit-outs and new builds. For a South Auckland household, one call can cover a new heat pump, a tired switchboard and a fan for a damp bathroom.
Why they made the list
Heat pump installation is the single thing customers mention most, ahead of workmanship and clear explanations, and tidy, neat installs come up as well. That counts for a lot in a firm whose service list is this long. Round-the-clock availability and a region-wide service area make it a practical first call for households from Manukau outwards.
16 Carolyn Street, Manukau City Centre, Auckland 2025
Mega Electrical Services Limited listing See Mega Electrical Services Limited's website
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2. The Conduction Company
Onehunga, Auckland
Onehunga Master Electricians with fixed-figure quotes and a lifetime guarantee
Working out of Rowe Street in Onehunga, The Conduction Company is staffed by EWRB licensed Master Electricians, with a registered Electrical Inspector on the team. Heat pump and air conditioning installation sits within a long electrical list that also includes SmartVent and other home ventilation, EV chargers, solar, CCTV, switchboards and data cabling. Homes and commercial properties both make up its work.
Quoting is where it stands apart. Every quote is a single fixed figure with GST, the call-out, travel and any certificate the job needs already inside it. Its own team also tops up and reinstates ceiling insulation and arranges full ceiling and underfloor installs, which matters in an older Auckland house where heating alone won't keep the damp from creeping back.
Why they made the list
A Lifetime Workmanship Guarantee covers every job, and residential work also carries the Master Electricians workmanship guarantee on top. People most often bring up the quote process and polite staff, then the heat pump installs themselves. If your house needs insulation as well as heating, having both done by one company keeps the sizing honest.
8A Rowe Street, Onehunga, Auckland 1061
The Conduction Company listing See The Conduction Company's website
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3. Heat Pumps & Air Conditioning Services.
Papatoetoe, Auckland
Papatoetoe heat pump people who supply, fit, clean and fix every make
Trading as Top Lane Traders, this Gray Avenue business in Papatoetoe has supplied, installed, cleaned and serviced heat pumps around Auckland for more than four years, and it ships units to customers elsewhere in the country. Heating and cooling are the whole focus. A Master Electrician and electrical engineers are part of the team, so the wiring is handled without bringing in another firm.
Wall units, floor units, ducted systems, multi-split systems and home ventilation are all supplied and fitted. Servicing covers every make and model for homes and commercial clients, and a full service includes a check for gas leaks. Units carry the manufacturer's warranty, and the business adds a 12 month warranty on its installation. Cleaning products are sold too, for anyone who likes to keep on top of filters themselves.
Why they made the list
Cleanliness is the second thing customers raise after the installs, followed by the quote, competitive pricing and thorough, quick work. Servicing any brand is useful in a humid city where indoor units gather grime, and it recommends a service every year, ideally before winter. A free quote starts with a phone call.
8 Gray Avenue, Papatoetoe, Auckland 2024
Heat Pumps & Air Conditioning Services. listing See Heat Pumps & Air Conditioning Services.'s website
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4. Exotic Electrical NZ Ltd.
Birkdale, Auckland
A Birkdale electrician who is also a registered inspector
Avishes Verma founded Exotic Electrical on the North Shore, bringing more than 14 years in the trade and registration as an Electrical Inspector. The licensed business works from Seon Place in Birkdale and takes on jobs for both homes and businesses, so it is close at hand for the wider Shore without being limited to it. Having the person who signs off electrical work run the company is a reassuring start.
Alongside heat pumps, it fits EV chargers, switchboard upgrades, LED lighting, CCTV and security alarms. Jobs come from the North Shore and from East, South, West and Central Auckland. Every job comes with a Certificate of Compliance, and quotes are free, so you know where you stand before any drilling starts.
Why they made the list
Having an inspector at the head of the firm is a good check on quality, and the feedback backs it up. Heat pump installation, electrical work, cost and workmanship come up most, followed by quick responses, promptness and tidiness. The compliance certificate it leaves behind is one less thing to chase later.
27 Seon Place, Birkdale, Auckland 0626
Exotic Electrical NZ Ltd. listing See Exotic Electrical NZ Ltd.'s website
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5. Auckland Home Heat Pumps
Auckland Wide
Heat pumps sized for damp Auckland houses, from villas to new builds
Auckland Home Heat Pumps works right across greater Auckland, from Devonport and Albany on the Shore through the western suburbs to Central, East and South Auckland. Its focus is the damp chill in local houses, whether that's a single-glazed villa, a bungalow or an open-plan new build. It supplies and installs heat pumps, then services and repairs only the systems it put in, which keeps the team answerable for its own work.
The installer measures floor area, glazing and insulation in the room you actually want to heat before suggesting a unit. Options run from a single high wall unit through floor consoles, ceiling cassettes and multi-split systems to whole-home ducted installs, and a 1920s Mount Eden villa might end up with a high wall in the lounge and consoles in the bedrooms. A free on-site visit leads to a fixed quote, and households that may qualify for Warmer Kiwi Homes are pointed to the EECA eligibility check.
Why they made the list
With no customer feedback to weigh, look at how it works. Measuring each room before quoting suits a city where so many houses have little insulation, the full set of system types means you aren't pushed into one answer, and the people who fitted your unit are the ones who come back to service it.
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6. Legacy Electrical
Westgate, Auckland
A Westgate crew on call day and night, with smart fans for damp bathrooms
Registered master electrician Alex Gallagher leads Legacy Electrical from Northside Drive in Westgate. The business is rooted in North West Auckland but takes jobs across the whole region, including West Auckland, Waitākere, the North Shore, East Tamaki and South Auckland. Its licensed electricians fit heat pumps for homes and businesses, and fully stocked vans and a 24/7 crew make emergency callouts part of the service.
Home work runs from rewires, switchboards and lighting through renovations, new builds, security cameras, EV chargers and septic tank electrics. One detail suits Auckland's humidity well: it installs EVOAQ smart extract fans, which sense moisture in the air and switch on to clear it. Commercial and industrial clients get fit-outs, maintenance contracts, control panels and spray booth inspections, plus thermal imaging from licensed inspectors.
Why they made the list
Punctuality is mentioned far more than anything else, followed by friendly electricians and tidy work. Upfront pricing, free no-obligation quotes and a lifetime warranty on workmanship round it out. Pairing a heat pump with a proper extract fan is a sensible fix for a steamy West Auckland bathroom.
31 Northside Drive, Westgate, Auckland 0814
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7. First Point Electrical Ltd
Mount Roskill, Auckland
Fujitsu and Mitsubishi Electric specialists who know old villa wiring
Trading since 2009, First Point Electrical is a Master Electrician firm on Stoddard Road in Mount Roskill and a member of ECANZ, the Electrical Contractors Association of New Zealand. It specialises in Fujitsu and Mitsubishi Electric heat pumps, with jobs ranging from simple back to back installs to ducted systems and spaces with difficult access, for home owners, builders, property managers and businesses.
The team knows local houses well. Villas in Ponsonby and Grey Lynn can still carry cloth-insulated wiring behind newer gib, and renovations in Mount Eden throw up their own surprises, so an electrician who expects that is a good one to have connecting your heat pump. It fits high wall, floor console and ceiling cassette units, and suggests a console as a tidy swap for an old nightstore or gas heater.
Why they made the list
All work is guaranteed, with a lifetime warranty on workmanship and a money-back guarantee, about as firm a promise as you'll find. Heat pump installation is the top theme in feedback, ahead of punctuality, a professional team and clear explanations. For a central villa with old wiring, that is reassuring.
Unit 7/165 Stoddard Road, Mount Roskill, Auckland 1041
First Point Electrical Ltd listing See First Point Electrical Ltd's website
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8. Hvac Clean
Henderson, Auckland
Henderson cleaning specialists for mouldy, tired indoor units
Most of what Hvac Clean does starts after the install. From Great North Road in Henderson, with further branches in Hamilton, Wellington and Christchurch, its technicians clean the indoor unit, filters, coils and drains, replace filters and carry out hygiene inspections. Split and cassette systems are both covered, and troubleshooting and repairs are part of the offer when a unit has a fault.
It also services HRV systems with a new F8 grade filter, cleans kitchen and bathroom exhausts, and takes on commercial air conditioning in restaurants, hotels, offices, warehouses and factories. The team works across all the major brands and supplies and installs units as well, with Daikin, Midea and Haier among those shown. Quotes are free.
Why they made the list
In a city this humid, a dirty indoor unit is often the reason a heat pump smells or struggles. Heat pump cleaning is the most talked-about service by a wide margin, with thorough cleaning, value for money and helpful technicians close behind, and mould removal gets a mention. Cleaned systems carry a 12 month guarantee against mould growth.
Level1/404 Great North Road, Henderson, Auckland 0612
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9. Eco City Electricians Ltd
Auckland Wide
A Titirangi team that rewires villas and fits ducted heating and SmartVent
Tom Wood founded Eco City Electricians and has more than 20 years in the trade. He works alongside qualified electrician Jason Woodgate from York Road in Titirangi, and the team of qualified, registered electricians serves households and companies all over Auckland. Villa and bungalow rewires are a speciality, along with fuseboard upgrades, which matters in a city with so many older homes.
For heating and cooling it installs ducted systems, and the team are accredited SmartVent installers, with bathroom extractor fans and other ventilation also on offer. The rest of the list covers LED lighting, EV chargers, security lighting, alarms, data cabling, hot water and oven repairs, renovations and new builds. The business also points to 98% approval from more than 1,300 authenticated ratings.
Why they made the list
Polite staff and tidiness are what people mention most, followed by heat pump installs, rewiring and SmartVent work. If your house needs a rewire before a ducted system can go in, or you want ventilation planned alongside the heating, one crew handling all of it keeps things simple.
8 York Road, Titirangi, Auckland 0604, New Zealand
Eco City Electricians Ltd listing See Eco City Electricians Ltd's website
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10. Clean Energy Solutions
Wiri, Auckland
A Wiri specialist that covers hot water heat pumps too
Heat pumps and air conditioning are the core of Clean Energy Solutions, which works from Earl Richardson Avenue in Wiri and has completed more than 200 projects for Auckland homes and businesses. It supplies and installs high wall, floor console, ducted, cassette and multi-split systems, and adds hot water heat pumps, ventilation and solar panel installation. Servicing, repairs and maintenance are covered as well.
Before recommending a unit, its technicians assess room size, insulation and layout, then suggest a Daikin or Mitsubishi model to suit. Ducted systems can be run from smart controls or an app. At handover the installer walks you through the controls, the maintenance the unit needs and what the warranty covers, which saves guesswork later. Twelve months interest-free finance is available, and the first consultation is free.
Why they made the list
Feedback centres on heat pump installation, with reasonable pricing, quick installs, a smooth process and tidy installers all raised, and warranty repairs handled well. It is the only one of these ten that also fits hot water heat pumps, so you can sort space heating and hot water with one firm.
6F Earl Richardson Avenue, Wiri, Auckland 2104
Clean Energy Solutions listing See Clean Energy Solutions's website
Choosing the right Auckland installer
Ask how the unit was sized for both seasons. In Auckland, cooling a sunny upstairs room in February can matter as much as heating the lounge in July, so a good installer looks at glazing, aspect and insulation, not just floor area. Our heat pump sizing guide lists the questions worth putting to each installer.
Settle where the outdoor unit goes before you sign. Townhouses often have tight side yards, and a unit under the neighbour's bedroom window invites complaints, so read our guide to heat pump noise. Near the Hibiscus Coast or the Eastern Bays, ask whether the model has a coastal coating for the salt.
Match the system to the house. A villa with rooms off a long hallway often suits a high wall in the main living space with smaller units in the bedrooms, while an open-plan new build with ceiling space may suit a ducted system. Our ducted versus high wall comparison walks through the differences.
Then line the quotes up side by side: brand and model, the pipe run, who does the electrical and refrigerant work, and what guarantee covers the workmanship. Read who can install a heat pump and heat pump grants in NZ first.
Every heat pump installer in Auckland is on the Auckland page, where you can filter by the job you need.